Poker Stars accepting eChecks
I saw a post on Lou Krieger's blog stating that PokerStars was allowing some US customers to deposit via eCheck directly from their bank account.
Curious, I logged into my PokerStars account and when I went to the cashier received a similar message, that as loyal and valued PokerStars customer I'm eligible to to try out the offer during their introductory phase. At this point I'm more interested in cashing out then cashing in, so I haven't tried it, but it looks like it may be getting easier for US players to get back in the game. If you were a PokerStars player and ran out of funds log back into your account and see if this is an option for you.
Originally posted at blog.pokerwords.com
Labels: poker
4 Comments:
I deposited to Pokerstars using e-check twice and then I cashed out and it said my money has been credited back to my echeck account but I can't find the website or remember using an actual website now I am scared I won't get my money. And I tried to find my e-check account through initiating a e-check account and now it says I can't deposit and I got the same e-mail you got. The only thing is the money was never taken from my bank account yet but the whole thing is kinda scary almost like it is a phishing website. Im scared and pissed I worked hard for that money and it took a whole week like 60 hours.
We had a similar experience, very easy to put the money in, but when we tried to reverse it, take back 150 via eCheck, well..it left our poker account, but has yet to reach our bank account..this is 3 weeks later.
That's interesting. Pokerstars is the last place I would expect these sorts of problems from. A couple suggestions/comments:
Maybe your bank rejected the deposit from Stars? I would think they would notify you in this case.
Maybe they sent you a paper check. These tend to take a while, so three week isn't completely unreasonable.
Have you checked you history on Stars? It should show the cashout.
Have you tried contacting support? I've never needed to, but from what I've heard Stars has some of the best support around. At the very least they should be able to tell you what is going on.
If you have any more details, feel free to post them here.
Just following up.. It was not denied by the bank, PokerStars is acknowledging the delay - see email to me below:
Hello Amy,
Thank you for your email.
We are very sorry for the delay in crediting your bank account for your previous eCheck cashout.
There have been problems in the debiting and crediting of the funds to and from players bank accounts and our payments department has already contacted the processor for more information.
Please be assured that players who have encountered delays will be informed of the status of their transactions as soon as we have an update.
We truly apologize for any inconvenience this situation has caused and your patience in this matter is greatly appreciated.
Regards,
Marlene
PokerStars Support Team
It seems they are trying, but to date no progress made. I have no way of contacting eCheck directly as of yet, and PokerStars has informed me they cannot reverse the transaction and do a check cut.
Just a heads up for all those hoping for some quick payouts, my opinion is still wait for the check.
I will keep you updated.
Amy
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